Shipping & Pick Up Policy


Shipping and pick up times vary based on location, and are estimated in the sections below. 
 > Shipping Rates
 > Pick Up Information

INTERNATIONAL SHIPPING - PLEASE READ

1st item: $130 CDN, additional items $30 CDN each. 
If your country is not listed, please email us at retail@fanshawec.ca so we can have this corrected.

Payment is accepted securely online by credit card only (Visa & Mastercard) and charged in Canadian dollars. A currency conversion fee may apply based on your credit card agreement. International orders may be subject to customs fees and import duties based on the country where the order was shipped. The Campus Store is not responsible for customs fees, and charges are not incorporated into the total cost of your order. Please contact your customs office for further information.

 

Shipping Rates

Shipping times vary based on location, and are estimated below.
Shipments are sent out by Purolator. Please keep in mind Purolator does not deliver to P.O. Boxes, on weekends or holidays.
A receipt of goods signature is required.

*Delivery charges on Diploma Frames will be set by the framing company as they are shipped directly from the vendor.

  
Ontario
$10 (FREE for orders over $25 in Postal codes L, M, & N)
Purolator Ground
1 – 4 business days (3 – 5 in Sept & Jan)
  
 
Manitoba, Quebec, Maritime Provinces
$15
Purolator Ground
3 – 5 business days
 
  
British Columbia, Alberta, Saskatchewan
$15
Purolator Ground
3 – 5 business days
 
 
Northwest Territories, Yukon Territory, Nunavut
$15
Purolator Ground
5 – 7 business days

 
Campus Pick Up

In most cases, you will receive an email when your order is ready for pick up at your designated pick up location.
When picking up your order, please have your order number and your FANCard or photo ID with you.

If your order has passed the delivery time stated below, please contact us.

  
London Campus Bookstore
FREE Pickup
Pick-up same day or next day          ( 3 – 5  business days in Sept & Jan)
 

 

Simcoe Campus
FREE Pickup
Pick-up
3 – 5 business days
 
  
St Thomas Campus
FREE Pickup
Pick-up
3 – 5 business days
 
 
Downtown Campus
FREE Pickup
Pick-up
3 – 5 business days
 
  
Woodstock Campus
FREE Pickup
Pick-up
3 – 5 business days
 
 
South London Campus
FREE Pickup
Pick-up
3 – 5 business days

 


INTERNATIONAL: 1st item $130 CDN, additional items $30 CDN each.
(Brazil, China, Costa Rica, Dominican Republic, Hong Kong, India, South Korea, Philippines, Saudi Arabia, Taiwan, United States, United Kingdom)